Frequently Asked Questions

Shipping Policy

Thank you for choosing us for your online shopping needs. We strive to provide you with a seamless and enjoyable shopping experience. Below, you'll find information about our shipping policy and answers to common questions, including "Where is my order?"

Shipping Timeframe:

• Please allow 3-5 days for your order to be shipped out. Once shipped, you'll receive an email with your tracking information.
• Our standard shipping timeframe is approximately 8-15 business days. Please note that this estimate may vary depending on factors such as product availability, destination, and any unexpected delays. We want to ensure your order reaches you in the best condition, and sometimes this may require additional time.

Order Processing:

• Once your order is placed, please allow 1-3 business days for order processing. During peak seasons or promotional events, processing times may be slightly longer. We'll send you a confirmation email as soon as your order is processed and ready for shipment.
• Notice of Multiple Product Orders: Due to high demand and limited stock, when ordering multiple items, shipments may arrive in separate packages and at different times. We apologize for any inconvenience and assure you we're working to restock swiftly. Expect clear communication and up-to-date tracking as we fulfill your order. Thank you for your understanding.

Tracking Your Order:

To track the status of your order, please visit our Track My Order page. You will need your order number and the email address used for the purchase to access your tracking information.